How to create an online service

Step 1: Go to the Services & Events Section

From your dashboard or profile, scroll to the section titled “Services & Events.”

If you haven’t added anything yet, you’ll see a message that says:

“You do not have any services or events yet.”

Click the “+ Add New” button to set up your first offering.

Step 2: Choose the Type of Service

After clicking “+ Add New”, you’ll be prompted to select what kind of offering you want to create.

For this guide, we’re focusing on Online Services, which are perfect for coaching calls, virtual consultations, lessons, and remote freelance work.

To continue:

  1. Select “Online Service” from the pop-up options.
  2. This will allow you to set:
    • Video or voice format
    • Pricing
    • Availability
    • Description
    • Duration and booking policies

This is ideal for Zoom, Google Meet, or phone-based services.

Once you click “Select”, you’ll move into the service creation form.


Step 3: Fill in Your Service Details

Now it’s time to describe what your service is all about. This is what potential clients will see on your profile — so make it clear, appealing, and easy to understand.

Fill out the following fields:

Service Title

  • Keep it short and specific (max 200 characters)
  • Example: “1-on-1 Life Coaching Session”, “Virtual Makeup Tutorial”, “Zoom Branding Strategy Call”

Description

  • Explain what clients can expect.

    Include:

    • What’s included in the session
    • Who it’s for
    • What they’ll walk away with

Tip: Use the “Generate Text” button to have the AI assistant help you write a professional description automatically!

Service Image (Card Cover)

Upload a photo or visual representing your service, or have AVA generate one with a prompt!

  • Format: JPEG or PNG
  • Size: 624x984px (max 10MB)
  • This will show as the cover on your profile’s booking cards.

Great options include:

  • A photo of you in action
  • A branded graphic with your name
  • A calm, clean background with your logo

Your preview card on the right will update in real time, allowing you to see how your service will appear on your public page.

Once completed, you can discuss pricing, duration, and availability.

Step 4: Set Your Pricing and Duration

Now it’s time to decide how much you charge and how long your sessions should be. You can choose to charge by the hour or a flat rate, depending on how you structure your services.

Choose a Pricing Model

  • Hourly Rate:

    Great for flexible or open-ended services like coaching, consulting, or creative work.

    Clients can book you for a time range that fits their needs.

  • Flat Rate:

    Perfect for fixed-time sessions like “30-Min Zoom Makeup Tutorial” or “1-Hour Branding Strategy Call.”

    Set one price regardless of time.

Leave the rate field blank if you’re offering the session for free (great for discovery calls or promos).

Optional: Add a Cancellation/No-Show Fee

Enable this if you want to protect your time and reduce last-minute cancellations.

Set Your Service Duration

If using an hourly rate, you’ll need to set:

  • Minimum Duration: The shortest time a client can book (e.g. 30 minutes)
  • Maximum Duration: The longest time a client can book (e.g. 2 hours)

For a flat rate, you’ll set one session length when selected.

Additional Option: Accept Cash Payments

If you're comfortable accepting payment outside the platform, you can just turn this on. This is typically used for in-person services, but is available for all.



Step 5: Set Your Availability

Now it’s time to tell Bookme when you can offer this service. This ensures clients can only book you at the times that work for you.

Here’s how to do it:

  1. Select the days of the week you want to offer this service by checking the boxes following each day.
  2. For each selected day, you can set start and end times (e.g. 9:00 AM – 2:00 PM).
  3. Times are displayed based on your timezone (you can update this if needed at the top).

Pro Tips:

  • Only offer as many time slots as you can realistically handle.
  • Block off weekends or evenings if you prefer limited hours.
  • Adjust this later if your availability changes!

Step 6: Choose Your Online Meeting Method

Once your availability is set, you’ll choose how you want to connect with your clients during the session.

Method Options:

Built-in Video Chat (Recommended)

  • Use Bookme’s free integrated video/voice platform
  • Features: screen share, broadcast, recording, and more
  • No need to manage links — everything is built in

Best for simplicity and automation

Custom Method

  • Add your own Zoom, Google Meet, or phone number
  • Bookme will display the link or contact method in the confirmation email

Best for those who already have external tools or phone-based workflows


Step 7: Add Extra Value with Add-Ons or Promo Packages

Once your service is set, you can offer optional extras or deals that increase your revenue or encourage client loyalty. This is totally optional — but a great way to upsell or package your services.

Create Add-Ons

Add-ons are optional extras that clients can select during booking.

Examples:

  • “Add a personalized PDF summary”
  • “Include a recording of the session”
  • “Add 15 extra minutes”

Use these to increase your average booking value while giving your clients more flexibility.

Click “Create Add-On” to set the name, price, and duration impact (if any).

Create Promo Packages

Promo packages let clients book multiple sessions at a discount or bundle services.

Examples:

  • “3 Coaching Calls for $250”
  • “Buy 5, Get 1 Free”
  • “Monthly Mentorship Bundle”

Great for encouraging repeat clients or promoting seasonal deals!

Click “Create Promo Packages” to set the structure and pricing.


Step 8: Set the Duration of Availability

Now you’ll let Bookme know how long this service will be available for clients to book.

You have two flexible options:

Ongoing

  • The service remains live with no set end date.
  • You can set how far into the future someone can book it (default: 180 days).
  • Great for evergreen services like coaching, tutoring, or consultations.

Example: A client could book you 3 or 6 months ahead, depending on the limit you set.

Set Date Range

  • Define a specific start and end date for your service.
  • Ideal for limited-time offers, seasonal services, or availability while traveling.

Example: “Fall Social Media Strategy Session — available from Sept 1 to Nov 15”

Step 9: Create a Custom Welcome Message

To wrap up your service setup, you can write a welcome message that gets sent automatically to the client as soon as they book. This adds a professional, personal touch and helps set expectations.

Why use this?

  • It reassures clients that their booking went through
  • It gives them next steps (like what to prepare, how to show up, what to expect)
  • It adds polish and professionalism to your brand

What to write:

Here’s a simple example you can tweak:

Hi [Client First Name]!

Thanks for booking your session with me — I’m excited to connect!

Before we meet, feel free to send me any notes or questions ahead of time.

I’ll send a reminder before the session.

See you soon! 😊

— [Your Name]

Pro Tip: You can customize this per service, or just leave it blank if you prefer to keep it simple.

Once added, hit Save — and you’re officially done 🎉

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