After a service is completed, the post-service flow helps you collect feedback, receive tips, and encourage repeat bookings automatically. This process is seamless for the booker and requires no manual follow-up from you.
What Happens After a Service Is Completed
Step 1: Rating and Review Prompt
Once the service is marked as completed:
The booker is automatically prompted to leave a rating (1–5 stars).
They are also asked to submit a written review about their experience.
After submitting the rating and review, they click Continue.
This helps build trust, credibility, and social proof on your profile.
Step 2: Tip Prompt
After the review is submitted, the booker is shown a tipping screen with the message:
“Show your appreciation for the service you received.”
They can choose to send a tip using preset options:
$25
$50
$100
Custom tip amount - your client can enter a custom amount.
Once a tip amount is selected, the booker clicks Continue.
Step 3: Book Again Prompt
In the final step, the booker is asked if they would like to book another session with you.
They can either:
Complete the process, or
Click Book Again
If they choose Book Again, they are immediately taken to your scheduling flow to:
Select a new date and time
Confirm and book another session
Why This Matters
Reviews and ratings improve credibility and conversion
Tipping allows clients to reward great service
The “Book Again” prompt encourages repeat bookings with zero friction
All of this happens automatically once the service is completed.