Charging for travel time helps you protect your schedule and get paid for the time it takes to reach your clients. This feature is available only for in-person services and allows you to charge based on distance or a flat travel fee.
Step-by-Step Guide: Charging for Travel Time
Step 1: Log In and Select an In-Person Service
Log in to your account.
From the dashboard, locate the Services & Appointments section.
Either:
Hover over an existing in-person service, click the three-dot (⋯) menu, and select Edit, or
Click Add New and choose In-Person Service.
Step 2: Go to the Location Step
In the service setup or edit wizard, navigate to Step 4: Location.
Step 3: Choose Where You Offer the Service
You’ll see two options:
At My Service Location
Use this if clients come to you. Enter the service address.Willing to Travel
Select this option to travel to your clients and charge for travel time.
Step 4: Configure Travel Distance
After selecting Willing to Travel, additional options appear:
Maximum Travel Distance
Enter how far you’re willing to travel (e.g., 20 miles).From Address
Enter the starting location you’ll travel from.By default, this address is not public.
You may choose to make it public if it’s an office or central location.
Keeping it private is ideal if it’s your home address.
Making the address public helps bookers understand availability limits.
Step 5: Enable Charging for Travel Time
Toggle Charge for Travel Time ON.
Additional pricing options will appear.
Step 6: Choose How You Charge for Travel
You have two pricing options:
Option 1: Distance-Based Rate
Enter a rate per mile (e.g., $5 per mile).
Optionally include a number of free miles (e.g., first 3 miles included).
Travel beyond the included distance is automatically calculated and charged.
Option 2: Flat Travel Fee
Enter a single flat travel fee (e.g., $50).
This fee is charged regardless of distance.
Step 7: Save or Continue
If editing a service, click Save Changes.
If creating a new service, click Next to continue.
Your travel settings are now active.
How Travel Charges Work for Bookers
Travel fees are calculated automatically during booking
Charges are displayed clearly on the service page and at checkout
You’re compensated fairly for time and distance traveled
Summary
Available only for in-person services
Set maximum travel distance and starting location
Charge per mile or a flat rate
Optionally include free travel distance
Travel fees are calculated automatically at booking