Learn how to reschedule a booking step-by-step. Service Providers send a reschedule request, and Bookers select a new available date and time. Follow this guide to quickly update bookings and keep your schedule organized.
Rescheduling on bookme is simple. Below are clear step-by-step instructions depending on your role.
For Service Providers
(You can request a reschedule and the Booker selects the new time.)
Method 1: Reschedule from the Bookings List
Step 1: Open Bookings
From the left-hand menu, click Bookings.
Step 2: Locate the Booking
Scroll through your list to find the booking you want to reschedule.
Step 3: Open the Action Menu
Hover over the booking and click the three-dot (⋯) menu on the right side.
Step 4: Select “Reschedule Booking”
From the dropdown menu, click Reschedule Booking.
Step 5: Send the Reschedule Request
A message window will open prompting you to notify your client.
Send the message so they can select a new available date and time.
Method 2: Reschedule from Booking Details
Step 1: Open Bookings
Click Bookings from the left-hand menu.
Step 2: Click the Booking
Select the booking you want to update. A right-hand panel will slide open.
Step 3: Click “View Details”
In the top right of the panel, click View Details.
Step 4: Click “Reschedule Booking”
Select Reschedule Booking.
Step 5: Send the Request
Send the message prompting the Booker to choose a new time.
Important for Service Providers
You cannot directly choose a new time on behalf of the Booker.
The Booker must complete the reschedule flow.
Alternatively, you may Cancel Booking, and the client can create a new booking.
For Bookers
(You select the new available time.)
If your Service Provider sends you a reschedule request, or you wish to reschedule a confirmed booking, follow these steps:
Step 1: Open Your Bookings
Go to your Bookings section from the main menu.
Step 2: Select the Booking
Click on the booking that needs to be rescheduled.
Step 3: Click “View Details”
Open the full booking details.
Step 4: Click “Reschedule Booking”
Select Reschedule Booking.
Step 5: Choose a New Date and Time
Pick a new available time that works best for you.
Step 6: Confirm
Confirm your selection to update the booking.
How Rescheduling Works
The Service Provider sends a reschedule request.
The Booker selects a new available time.
The booking automatically updates once confirmed.